Return & Warranty Policies
Please be attention that any items purchased on the TideWe.com website can be returned unused up to 30 days from the date of purchase. We do not accept returns for custom waders, dirty, damaged or worn products, or undergarments that have been removed from their original packaging. If received in any of these conditions, item(s) will be returned. Please include all original tags and packaging.
If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.
To process a return for an item that was purchased on TideWe.com, please send us an email at firstname.lastname@example.org. Include a description of the problem and reference your order number in the email. We will try our best to help you.
IF A PURCHASE WAS DAMAGED DURING SHIPMENT
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please send us an email at email@example.com.
At TideWe, we believe in our products. That's why we provide ONE YEAR WARRANTY and provide friendly, easy-to-reach support.